Frequently Asked Questions (FAQ)

Are there any restrictions on where I can go on the scooter?
Our 49cc scooters are considered "limited speed vehicles" and reach a maximum speed of about 65 km/hr (40 mph) which means they are not permitted on highways including the Trans Canada Highway (Highway #1). Also, scooters cannot be driven or parked on sidewalks, pathways or the Legacy Trail to Canmore.

Can I drive a rental scooter off road?
Scooters are NOT allowed to travel on non-paved roads.

Am I responsible for putting gas in the scooter?
No, when you rent from us we include free fuel with your rental.

How far will a scooter go on one tank of gas?
Our fuel-injected scooters are very fuel efficient. With fuel mileage rated at about 40km/L (approximately 90 mpg) a full tank of gas will last you the day!

How old do I need to be to rent?
  • Scooters: In order to rent a scooter you need to be at least 18 years of age with a valid class 5 drivers license.
  • Can I take a passenger?

Yes you can! Our  Vespa scooters accommodate driver and passenger. Passengers must be at least 4' tall to sit comfortably  and safely on the scooter.-children passengers may ride only if their feet touch the foot rests. 

I am traveling from outside of Canada do I need an international driving permit?
Customers from the U.S. do not need an international driver's permit. All customers from outside of Canada and the U.S. must present a valid international driver's permit to rent from us.

I have never ridden a scooter before, can I still rent?
Of course! We provide a free orientation and safety session. From controls to driving we make sure you're comfortable with the scooter before we get you on the road!

Is there somewhere to store my things on the scooters?
Yes, all of our scooters have locking, under seat storage which is about the size of a fully-filled grocery bag.

Are you located near public transit?

Yes, the local bus, "Roam Transit" has regular service to our location at 405 Spray Avenue, Banff Springs Hotel, Conference Retail Area.  

Where do I pick up and drop off the Vespa Scooter?

Pick up and return are at the original departure location: Banff By Scooter Retail Office at   405 Spray Avenue, Banff, Alberta. T1L 1J4.  We are located in the Banff Springs Hotel, Conference Retail Section.

Do I need to know how to drive?

Yes, proficient driving skills are required.  US and Canadians require a valid drivers license and all others require an international drivers license.  

What is included? 

Unlimited Mileage, 2 helmets which have been cleaned and sanitized, sanitary headcover if chosen, fuel, lock.  There is also a small storage area to carry a grocery bag or purse.  

What do I need to bring?

A major credit card, identification, sunglasses, comfortable clothing of your choice.